Terms and Conditions
This website is managed by:
ANDREA MARAZZINI SRL
Registered office: VIA PETRARCA 35 - 20015 PARABIAGO - ITALY
VAT no. / Tax Code: IT09952580968
Email: web@andreamarazzini.it
Certified Email (PEC): andreamarazzinisrl@legalmail.com
Telephone: +39 3929389747
The seller operates in compliance with Italian and European regulations applicable to e-commerce.
SUBJECT
These General Conditions govern access to and use of the Site, as well as the purchase of products and/or services marketed through the Shopify e-commerce platform.
By placing an order on the Site, the user declares to have read, understood, and fully accepted these conditions.
SITE ACCESS
The user undertakes to use the site:
- exclusively for lawful purposes;
- without infringing third-party rights;
- without compromising the security, functionality, or integrity of the site.
The seller reserves the right to suspend or restrict access to the site in case of unlawful or fraudulent use.
PRODUCTS
Product descriptions are made with the greatest possible accuracy.
Published images are for illustrative purposes and may differ slightly from the actual product due to:
- lighting;
- monitor used;
- production updates;
- packaging.
The seller reserves the right to:
- modify the catalog;
- update features;
- correct errors;
- discontinue the sale of products at any time.
PRICES
All prices are indicated in Euro (€) and include VAT, unless otherwise specified.
Any shipping costs, taxes, or accessory costs will be indicated before order confirmation.
The seller reserves the right to modify prices without prior notice; any changes will not affect already confirmed orders.
PURCHASE PROCEDURE
To make a purchase, the user must:
- select the products;
- add them to the cart;
- complete the Shopify checkout;
- confirm payment.
The order is considered accepted only after the confirmation email is sent.
The seller may refuse or cancel orders in case of:
- product unavailability;
- incomplete data;
- obvious pricing errors;
- suspected fraud;
- improper use of the site.
PAYMENTS
The site uses secure payment systems integrated with Shopify and/or authorized third-party providers.
Available methods may include:
- credit/debit cards;
- PayPal;
- Shop Pay;
- Apple Pay;
- Google Pay;
- bank transfer;
- other systems indicated at checkout.
Payment data is not stored directly by the seller.
SHIPPING
Shipments are made to the countries indicated during checkout.
Delivery times are indicative and may vary due to:
- holidays;
- logistical issues;
- courier delays;
- force majeure.
The risk relating to the products transfers to the consumer upon delivery.
RIGHT OF WITHDRAWAL
Pursuant to Article 59 of Legislative Decree 206/2005, the right of withdrawal is excluded for sealed products that are not suitable for return for hygiene or health protection reasons and have been opened after delivery.
For this reason:
earrings and other products intended for direct skin contact cannot be returned or refunded once opened or used, except in the case of a defective or non-compliant product.
The seller reserves the right to refuse returns for products that show signs of use or do not comply with the necessary hygiene conditions.
Shipping costs for returning products are entirely borne by the buyer.
The customer is responsible for the correct shipping of the return until its receipt at the seller's warehouse.
The use of a trackable shipment is recommended.
Conditions for accepting returns
Returns, where permitted, will be accepted only if:
- the product is intact;
- it has not been used;
- it is returned in its original packaging without the tag having been removed;
The seller reserves the right to refuse returns that do not comply with these conditions.
EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to cases provided for by Article 59 of the Consumer Code, including:
- personalized products;
- custom-made goods;
LEGAL WARRANTY
Products sold to consumers are covered by the legal warranty of conformity provided by Articles 128–135 of the Consumer Code.
In case of a defective product, the customer can request:
- repair;
- replacement;
- price reduction;
- refund in cases provided for by law.
CUSTOMER ACCOUNT
The user is responsible for:
- the accuracy of the data provided;
- the security of login credentials;
- activities carried out through their account.
The seller may suspend or cancel suspicious accounts or those used in violation of these conditions.
Any shipping delays due to the customer's failure to provide or incorrectly providing necessary information will not be attributable to the company, which cannot be held responsible for delivery delays arising from such circumstances.
INTELLECTUAL PROPERTY
All content on the site is protected by intellectual property laws.
It is forbidden to use, reproduce, or distribute:
- texts;
- images;
- logos;
- trademarks;
- graphics;
- videos;
- layouts;
- code;
without the written authorization of the owner.
LIMITATION OF LIABILITY
The seller does not guarantee that:
- the site will always be available;
- the site will be error-free;
- the site will be compatible with all devices.
To the extent permitted by law, the seller will not be liable for:
- indirect damages;
- data loss;
- service interruptions;
- malfunctions attributable to third parties.
PRIVACY AND GDPR
Personal data is processed in compliance with:
- EU Regulation 2016/679 (GDPR);
- Legislative Decree 196/2003 as amended.
Data may be processed for:
- order management;
- shipping;
- customer support;
- tax compliance;
- marketing with prior consent.
Processing may occur through integrated Shopify services and technical providers connected to the store's operation.
For more information, consult the site's Privacy Policy and Cookie Policy.
COOKIES
The site uses technical, statistical, and profiling cookies.
The user can manage preferences via the cookie banner and browser settings.
APPLICABLE LAW
These conditions are governed by Italian law.
For disputes with consumers, the court of the consumer's place of residence or domicile will have jurisdiction.
CONTACTS
For information or assistance:
Email: web@andreamarazzini.it
Telephone: +39 3929389747
Address: ANDREA MARAZZINI SRL – Via Petrarca 35 20015 Parabiago - ITALY