Frequently Asked Questions

FAQs

Hello, how can I help you? Find the answer you're looking for in these categories

The Brand

Where are AM jewels made?

Andrea Marazzini's creations are born from the fusion of Italian design, aesthetic research, and high
craftsmanship. Each piece of jewelry is designed by Andrea Marazzini and entirely handcrafted
by a team of highly skilled artisans at the atelier in Parabiago, near Milan.
Attention to detail, a passion for beauty, and quality craftsmanship give life to unique jewelry,
an expression of Made in Italy excellence recognized worldwide.
Learn more > about us page

Where can I buy Andrea Marazzini jewelry?

ONLINE & RETAIL

Jewelry is available on the official online shop, at the brand's monobrand boutiques, and at authorized retailers in Italy and abroad.

Does the brand have monobrand stores?
Yes, there are two monobrand boutiques: one in Venice, at Piazza San Marco 62, and one in Alberobello, at Corso Vittorio Emanuele 19.

How can I find the nearest retailer?
In the "Where to find us" section of the website, you can consult the list of sales points and authorized retailers in the area.

Purchases

Size Guide

All AM bracelets and rings are adjustable and designed to fit various sizes comfortably. To choose the most suitable ring size, if you already know your size, you can indicate it in the notes when placing your order. Alternatively, consult the size chart to find the correct match. The chart can be found on the product page.

What types of payment do you accept?

We accept Visa, MasterCards, American Express and many other cards. Alternatively, you can complete the order via PayPal, Klarna, Bank Transfer or Cash on Delivery.

Shipping & Returns

Shipments

All orders are carefully prepared and entrusted to secure and traceable shipping services.
Standard preparation and delivery times are 1-3 business days but may vary based on product availability and destination. Upon shipment, a confirmation with the tracking code is sent to monitor the delivery of the order. Each piece of jewelry is carefully packaged to protect its quality and brilliance during transit.

Which countries do you ship to?

We ship worldwide

What are the shipping costs?

Shipping costs are also indicated during the purchase phase on the online shop, and free shipping is provided when a minimum order threshold of 299 euros is exceeded. Shipping costs for Italy: 9.90 euros. Costs for Europe: 14.90 euros. Rest of the world: 24.90 euros.

Order Tracking

Upon shipment, you will receive a confirmation email containing the tracking code, which will allow you to follow the delivery status of your order in real-time.
Shipments are entrusted to our logistics partners FedEx and TNT, to ensure a fast and reliable service.

Can I return an item bought online?

Yes. In accordance with consumer protection regulations, you have the right to withdraw from the contract within 14 days of receiving your order, without having to provide any reason.

How do I make a return?
Simply contact customer service by writing to returns@andreamarazzini.it or calling +39 392 9389747: a return form and shipping instructions will be sent. Return shipping costs are the responsibility of the customer.

Contacts

Can't find the information you're looking for?

You can write to info@andreamarazzini.it or call +39 392 9389747. The office is located at Via Francesco Petrarca 35, 20015 Parabiago (MI).